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Choosing a fragrance begins with how you want to feel. The right scent should align with your mood, your presence, and the impression you want to leave. Fragrance is personal — it evolves with your skin chemistry and becomes uniquely yours over time.
Consider the notes you’re naturally drawn to. Warm woods and amber create depth and sensuality, while florals and citrus feel lighter and refined. Allow the fragrance to settle on your skin, as the heart and base notes reveal its true character beyond the initial impression.
At &Joi, our Body Silks are crafted to elevate the fragrance experience. They are formulated to condition the skin so that scent layers beautifully and lasts longer. When applied alone, they leave a refined, intimate impression — close to the skin, warm, and inviting. When layered beneath your fragrance, they amplify depth and longevity, creating a signature that feels intentional and complete.
An Extrait de Parfum is the most concentrated and luxurious form of fragrance. Unlike lighter formulations such as eau de parfum or eau de toilette, an extrait contains a higher percentage of pure fragrance oils, creating greater depth, richness, and longevity.
Because of this concentration, the scent unfolds slowly and intimately. It sits closer to the skin, warming and evolving throughout the day rather than projecting loudly. The experience is more personal, more intentional — a fragrance that becomes part of you rather than something that simply lingers around you.
Only a small amount is needed. A single application delivers lasting presence, refined complexity, and a smoother, more velvety finish.
For an optimal experience:
Spray on pulse points: wrists, behind the ears, or base of the neck.
Hold the bottle about 30 cm (12 inches) from the skin for a fine mist.
Avoid rubbing wrists together, which can alter the scent’s evolution.
⚠️ Precautions:
Avoid delicate fabrics to prevent staining.
Do not spray directly into eyes, mucous membranes, or irritated skin.
If you have sensitive skin, perform a test on the inside of your wrist.
All orders are processed and shipped within 5–7 business days from the date of purchase, excluding weekends and federal holidays. All packages are shipped via USPS, and once your order has been dispatched, you will receive a confirmation email containing your tracking number so you can monitor delivery in real time. Delivery timelines vary based on destination, and estimated arrival dates will be provided through USPS tracking once the package is in transit. Please ensure your shipping address is entered correctly at checkout, as we cannot guarantee changes once an order has been placed; however, you may contact us immediately if an adjustment is needed prior to shipment. If your tracking information indicates that your package has been delivered but you have not received it, we recommend contacting USPS directly to initiate a claim or locate the package, and our support team is available should you need additional assistance.
All sales are final, and we do not accept returns, refunds, or exchanges. Due to the personal nature of fragrance and body products, and in order to maintain the highest standards of quality, safety, and product integrity, items cannot be restocked or resold once they have left our facility. We encourage customers to review all product descriptions carefully prior to purchase to ensure their selection aligns with their preferences. If your order arrives damaged or you believe you have received a defective item, please contact us within 48 hours of confirmed delivery with your order number and clear photographs of the product and packaging so that we may review the claim and determine an appropriate resolution. Orders cannot be canceled once they have been processed; however, if you need assistance shortly after placing your order, please contact us immediately and we will do our best to help prior to shipment. Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items, and customers should contact USPS directly to initiate a claim if necessary.
At &Joi Luxury Fragrances, we are committed to providing a secure, transparent, and exceptional purchasing experience. By completing a purchase with &Joi, you acknowledge and agree to the following Store Guidelines and Policies.
PAYMENT & ORDER VERIFICATION
All orders are subject to payment verification and fraud-prevention review.
For purchases made by credit or debit card, the billing information provided should match the information associated with the cardholder’s financial institution.
Orders with a shipping address that differs from the credit card billing address may be subject to additional verification, cancellation, and refund due to potential fraud concerns. &Joi reserves the right to cancel or decline any transaction that cannot be satisfactorily verified.
RETURNS & REFUNDS
Due to the personal nature of fragrance and body products, opened, used, sprayed, tested, or otherwise altered products are not eligible for return or exchange unless the product received was incorrect or arrived damaged.
Customers should carefully review their order before completing their purchase. Any approved return, refund, or replacement is subject to &Joi’s applicable Return Policy and verification requirements.
PAYMENT DISPUTES & CHARGEBACKS
Customers should contact &Joi directly regarding any concern with an order before initiating a payment dispute or chargeback so that we have an opportunity to investigate and resolve the matter. You can contact &Joi at connect@andjoi.com.
If a chargeback or payment dispute is initiated, &Joi reserves the right to provide the financial institution, payment processor, or other appropriate party with documentation supporting the transaction. This may include the purchase receipt, order confirmation, customer acknowledgments, shipping and tracking records, delivery confirmation, correspondence, and other relevant evidence.
Knowingly making a false or fraudulent claim regarding a legitimate purchase, including falsely claiming that an authorized transaction was unauthorized or that merchandise was not received when evidence establishes otherwise, may constitute fraud.
Where &Joi reasonably believes fraudulent activity has occurred, we reserve the right to contest the dispute, preserve and submit supporting evidence, restrict future purchases, and refer the matter to the appropriate financial institution, payment processor, collection resource, or law-enforcement authority. &Joi reserves all rights and remedies available under applicable law.
SHIPPING & DELIVERY
Customers are responsible for providing complete and accurate shipping information at checkout. &Joi is not responsible for delays or delivery issues resulting from inaccurate or incomplete information supplied by the customer.
Once an order has been transferred to the shipping carrier, tracking information will be provided when available. Claims involving lost, stolen, misdelivered, or damaged packages may require the customer to complete the applicable carrier claim process.
ORDER CANCELLATION
&Joi reserves the right to cancel or refuse an order when there is reasonable concern regarding fraud, payment authorization, inconsistent customer information, inventory availability, pricing or system errors, or other circumstances that may compromise the integrity of the transaction.
If an order is canceled after payment has been processed, any applicable refund will be issued to the original form of payment.
CUSTOMER ACKNOWLEDGMENT
By completing a purchase with &Joi, you acknowledge that you have reviewed, understand, and agree to these Store Guidelines and Policies, including our policies concerning returns, payment verification, shipping, and transaction disputes.
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